Responsible Gambling

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. It's essential to remember that losing is an integral part of the game, and it's okay to lose sometimes. Here are some warning signs of problem gambling:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

To help players stay in control, we offer a range of tools:

• Deposit Limits: Set a limit on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can bet per game or session.
• Session Time Limits: Set a time limit for playing games to avoid prolonged sessions.
• Reality Checks: Receive reminders about the time spent gaming and the amount wagered.
• Loss Limits: Set a limit on losses to prevent overspending.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from playing games.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, follow these simple steps:

1. Log in to your account and go to the "Responsible Gaming" section.
2. Click on "Request Limit" or "Self-Exclusion" and select the desired option.
3. Confirm your choice and wait for our team to process your request.

We understand that setting limits or self-excluding can be a difficult decision, but it's an important step towards maintaining control over your gaming habits.

Support for Problem Gambling

If you're struggling with problem gambling or find that it's no longer enjoyable, please seek help. Here are some warning signs of problem gambling:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

Protecting Minors

Underage gambling is strictly prohibited at Shambala Casino. We take the protection of minors very seriously and use age verification methods to ensure that only adults can access our platform.

We also suggest using parental control software to help monitor your child's online activity.